Here is a list of our
most frequently asked questions:
Q:
How long will my order take to ship?
A: Most orders ship within 7 days. However, please allow up to 10 days for your
item to ship. If you need your item sooner, please make a note during checkout and
we will do our best to accommodate your needs.
Q: How do I care for my item?
A: You item will come with care instructions if it requires special washing,
drying, or care.
Q: What if I want a design you don't carry?
A: We love creating new designs! If you have a special request, please e-mail us an we will create a custom quote based on your specifications.
Q:What if I change my mind after ordering?
A: Due to the personalized nature of our products, we cannot accepet refunds for buyer's remorse. If there is a quality issue with your order, we
will be happy to offer you an exchange.
Q: Do you offer wholesale?
A: Yes! All of our items are available for wholesale or dropshipping. Please
contact us using the wholesale/dropship link on our home page, and upon approval
we can offer our products at a discount.
Q: Do You Gift Wrap?
A: Yes! Please check the box during checkout to acknowledge the item is a gift. We
will gift wrap your item at no additional charge and include a packing slip
without pricing information.
Q: Do You Accept Returns?
A: We can accept your product for exchange should you experience a problem with your item.